Web safe settings virgin media. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. Web safe settings virgin media

 
 Click on the Overview tab, where you have two options – Virus Safe and Child SafeWeb safe settings virgin media  Move message to Spam folder (default) Flag a message as

Settings. I've accessed websafe before but now when I select 'manage. Click: My Apps. I have tried incognito, resetting cache, and downloading a vpn - all have failed. Phone. e. 123 and 194. What is the website,. Just sign into My Virgin Media and. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. pc. Clear searchon ‎13-02-2023 08:44. Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. WiFi Max. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. If you want to protect children, then click on the Child Safe filter. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Stream from Virgin Media. Virgin Media and you have confirmed Child Safe is on. Once logged in you will see 2 filters; Virus Safe and Child Safe. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. com email account from a desktop email program, you'll need the IMAP and SMTP settings below: IMAP Settings. Are you happy for us to contact you via email for updates on your name change? (please type "Yes" or “No”)1. 67. Options. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. opens perfectly in both Firefox and in Edge. Sorry to jump on this thread but I have been having the same issues and finding it infuriating. com Address: 185. resolved IP Address is 185. Move message to Spam folder (default) Flag a message as. Login to the Virgin Media online account and check the Web Safe settings. com Address: 185. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. This video is about how to use any website that has been blocked by Virgin Media. Browse Virgin Media Virgin Media Community. Thanks . 0 you will need to use 192. View Apps > Web Safe > manage your Web Safe settings - takes. 162. We'll go over how to set up the filter, what. I have company laptops from a Technology Consultancy, a Media Organisation and a Bank, each has a different VPN and each works flawlessly for hours on end, often all three are connected at the same time. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. It's great having you on board with us in the Community. 100 & 194. 0 Kudos. 4. However many mesh. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Any website unsuitable for children is blocked by default. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Where you put your Hub can sometimes affect its wireless performance. Account - Cable. Not sure if VM/Child Safe support team have changed anything, or perhaps the following action made a difference: Basically, I removed all the surplus elements such as "and "//" in the URLs, and just kept it to the bare minimum e. The message you get from the pc isthat "something has gone wrong on our side. 0 Kudos Reply. But everyone I try, it says oops page is broken. It's blocking access to a lot of sites, and I'm paying for this. Click: Web Safe. Hi , Thank you for coming back to us about this ongoing issue. --. in/myVM . 100. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. I called VM and after waiting nearly an hour the person on the end of the phone reassured. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. Changing network settings to use any Public DNS should re-gain full access for the device. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereHi Welcome to the community. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. If you changed the computer's network settings to use any Public DNS does that re-gain access. on ‎02-09-2023 18:58. Options. If you express your Web Safe preference a VM Team member will pick this up and attempt to correct the situation on the back end systems. Virgin Media broadband safety and security Virgin offers an array of online protection software in the form of Web Safe, Child Safe and Internet Security to keep you, your household and. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. 1. com). We give all our customers a complete, market leading security package called Virgin Media Security,. Manage Your Account. 159. Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. Stay safe online. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. Hi 20220328, Thanks for your post and welcome to the forums. . I switched it off then when I switched it back on it had lost all of the settings I previously had including a couple of web sites that I was allowing through. . To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. virginmedia. Select Parental Controls in Virgin Media Web Safe. A quick look at this handy picture should help you find the best location. For XBOX or Playstation: modify the network settings and specify the DNS manually as the OpenDNS or Google DNS numbers from above. . 168. Trying to edit Web Safe settings just get the message " Sorry the changes you made were not saved, please try again". Hi, I'm trying to change web safe settings via the my apps portal of the myvirgin media website account. For customers joining. Any attempt bounces me back to my account page. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or Google Wifi, this is the mode to choose. 8) and this will bypass the websafe filter. Re: Manage Websafe settings. Options. Tap Install Now. Your previous Web Safe settings will remain active. com 194. QuickStart, set up and connections. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Activate Web Safe. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. I’m sorry to hear of the issues that you’re having with your web safe and child safe settings at the moment. Also check the. Move message to Spam folder (default) Flag a message as Spam but deliver to Inbox. We recommend keeping Virus Safe on. . Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. 66. Users can change their settings at any time in My Virgin Media. Plug your device into a power source and connect to the internet with WiFi to avoid eating into your data allowance. I'm able to access online account and change the Web Safe Settings. 8. I have trawled through the other threads that are about this same issue but they seem to have all been resolved in private messages. Account - Mobile. web safe 0 An Unexpected Error has occurred. The Web Safe settings are in the Virgin Media online account ( not the Hub's menus ) Account settings >>> Online Security where we have :-. I’m sorry to hear of the issues that you’re having with your web safe settings, have you been able to get this sorted or would you need further assistance to get this resolved? Kind Regards, Steven_LWeb safe provides ultimate protection when using the internet. Learn how you can change Web Safe settings to turn Child Safe off. 99. . Login in the the Virgin Media online account and try the to enable websafe. Browse Virgin Media Virgin Media Community. Stream from Virgin Media. 8. Tech Chatter. Account - Cable. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. 4. Thanks - 5400491. Then follow the instructions on screen to finish your set up. Go to the following page, scroll down and click on the "Visit TV GO online" icon which will take you to the webpage to register and install the web app. 100 nslookup protonvpn. laptop. -- I'm a Very Insightful Person,. 48. This is the mode you choose if you’ve decided to use a third-party router, such as the Netgear Orbi system or Google Wifi. I did try to access a restricted site over the WIFI and. Welcome to the Virgin Media Community!. It works now. e. From blocking unwanted calls to keeping young children safe online, this guide looks at the security settings offered by Virgin Media for all your devices. Stay safe online. This will allow you to. Login to the Virgin Media online account and check the Web Safe settings. Options. 1. See for more details. You can find more help with your TV settings on your box. sign in here Login to My Virgin Media | Virgin Media using authentication credentials of account holder. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. . You can manage your Web Safe settings easily and conveniently. not the VM Hub. - 5157648. SpeedAccess Virgin Media router settings in modem-only mode. However now it seems that randomly everything deactivated (thanks Virgin!) - when I turn it back on I can select Categories and save. In order to avoid future infections on your home network it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. 9. Login in the the Virgin Media online account and try the to enable websafe. Chatter and natter. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. I just got a URL from the IT team for the VPN. Post back here to have issue flagged to the forum team. Account - Cable. If the latter then when signed in to My Virgin Media go to Web Safe Settings (old UI) and try making the changes there-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Security matters. Click on Manage Web Safe. Any website unsuitable for children is blocked by default. Modem-only. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. 1. Find out how to use Child Safe, which helps Virgin Media broadband customers to protect. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. 88K views 5 years ago. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Use our Which? provider rating, based on feedback from real customers, to compare and choose with confidence. Our free internet speed test checks your broadband speed in an instant. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. 222. 99. Press and hold the WPS button on the larger Wifi Booster forWe would like to show you a description here but the site won’t allow us. What is Virgin safe search? Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. Learn how you can change Web Safe settings to turn Child Safe off. Select the Settings cog in the top right-hand corner. Forum team are best placed to help and issue has been flagged to them. Community Natter. Virgin Media broadband safety and security Virgin offers an array of online protection software in the form of Web Safe, Child Safe and Internet Security to keep you, your household and all. Please allow me to send you a PM so I can discuss this further with you - please expect this message to arrive shortly and respond directly when you can!FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIKHi, I'm trying to change web safe settings via the my apps portal of the myvirgin media website account. Been trying to access my account so I can manage my Web Safe settings but when I try to access my account it tells me to complete my profile. Hey @DavidCalla,. Superstar. Remember that parental control settings are only one part of online safety. My Virgin Media App. It only appears when using Microsoft Edge as the browser. While your intentions are good, no ISP would allow this sort of thing due to the inevitable data protection implications. Select SPAM Settings. Here you’ll find all the help you need for Virgin Media related problems and issues. A similar issue raised here, Re: Websafe not blocking apps on iPhone and iPad e. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Your Mobile Account. 1. Thanks to the Virgin TV Go app – available to Virgin TV customers at no extra cost, you can access up to 110 live TV channels on the go from your devices, including your Android, iOS, Windows 10 and PC/Mac. 168. Options. The IP Addresses shown (in bold text below) from nslookup result confirms query is against Virgin Media's DNS at 192. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Click: Settings. You may want to start by seeing what your site report looks like using a tool like Blocked. The Gamer Lounge. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. For best protection, we recommend using Virgin Media Internet Security and Web Safe. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Use Google translate but you won’t be able to search. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. Complete your profile. My Virgin Media App. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. desktop. I have added the categories to block but it will not allow me to add. To do this: Press Home on your remote. 1 or whatever else you like. Security matters. 168. Try computers with Cisco’s OpenDNS using 208. For a single one, you may be able to get an exemption. How to whitelist a website. The biggest problem I find is latency which fcks up my. Find out more here. Child Safe switched OFF but blocking sites. Changing DNS on your device is the best option VM have other DNS 194. Virgin Media help and support. 5. bb. My Virgin Media App. e. There's no firewall settings that I can see, and one time I got to see a page saying. Every attempt bounces me back to the 'My Account' page. As far as bypassing Virgin Media IPTV restriction, CyberGhost VPN is as good as it gets. Log in to your Virgin Media account using your email address and password. Networking and WiFi. Help - new to Virgin media and setting web safe for appropriate child settings to avoid porn and nudity but in search on phone and iPad you can still see images! Not what we wanted. Just sign in to My Virgin Media and change your settings. Free with ads. Learn more Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. 168. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. SpeedThere are several options I am unable to access on the My Virgin Media website, as clicking on them sends me back to a previous page in an infinite loop. . Working hard to help connect the nation, shop our offers and order online. Security matters. Our configuration is a Hub 3 in Router mode, my HP Workstation is a DHCP client connected via a network cable. AtlasVPN: A fast and secure VPN that is great for streaming. 1. 123. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. Click on Plan and device. Have looked at previous similar posts and have tried. Virgin Media's team are as ever silent on. Welcome to Virgin Media’s help and support page. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. Here you’ll find all the help you need for Virgin Media related problems and issues. Child Safe is a known source of many problems. Please enter your email. Modem-only. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Is any one from Virgin Media able to help? Tags (1) Tags: from VIrgin. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. If, however, you're still experiencing the problem, please pop back to us. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media. If you haven’t got an account click the ‘Create Your Account’ button. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Try both Mac and Windows. Learn how you can change Web Safe settings to turn Child. Virgin Media takes online safety seriously. Thank you. . This is the mode you choose if you’ve decided to use a third-party router, such as the Netgear Orbi system or Google Wifi. To access your Virginmedia. Virginmedia. The settings vary with each ISP, but most offer some or all of the following options: Timer. It's the same for virus safe and child safe. 40am) that all the settings for blocked categories (e. 993. com 194. com Virgin Media takes online safety seriously. It’s easy to turn on. What is Virgin safe search? Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. gin. Virgin Media's team are as ever silent on. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks. 5GHz is a less congested frequency, so you get faster. David says Websafe is on at his end but I still don't have the option to toggle it on or off via the app or website. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Along with the many other posts I have the issue where every time I click “manage websafe settings” it takes me back to the main page. Home Phone. You’ll pay nothing for 3 months (with no payment details. Forum; Apps. Forum; Apps. Any help appreciated. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. 162. We'll be more than happy to assist from here! Select the Settings cog in the top right-hand corner. Browse Virgin Media Virgin Media Community. We would like to show you a description here but the site won’t allow us. 1 or whatever else you like. . If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. tried using websafe today, blocking specific websites, those websites are still able to be accessed. 4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money. Manage Your Account. select Account settings > Online security and disable Virus Safe and/or Child Safe. 1. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. I cannot turn off web safe. Turn off all Spam filtering. 168. We would like to show you a description here but the site won’t allow us. Options. If you're a Virgin Fibre customer, when you register for My Virgin Media we'll ask to you choose your Web Safe settings. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. We give all our customers a complete, market leading security package called Virgin Media. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks How to Access Virgin Media Hub settings in the modem-only mode The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. 1. 100. Email address. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Faced. 1. In response to lotharmat. VPN Apps for all devices and unlimited simultaneous connections. The appearance of Web Safe has changed slightly in the last few days. ' The child safe settings are on and correctly configured. 222 and 208. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. on ‎15-10-2023 05:01. Hopefully when that thread concludes it will also resolve your issue. Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereQuickStart, set up and connections. Tuning in 690 Views Message 13 of 32 Flag for a moderator. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. What is Child Safe? Child Safe is an additional feature to Web. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. 8. desktop. Try again to see if problem persists. Any website unsuitable for children is blocked by default. I can't do this. com, minecraft. Doesn't seem to make a difference. Best done from a wired connection. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Toggle the button next to Child Safe option to turn it Off. Get NordVPN - the #1 VPN for Virgin Media. Changing Virgin Media Web Safe Settings on Desktop/Laptop. VodafoneSign in to My Virgin Media a. Our configuration is a Hub 3 in Router mode, my HP Workstation is a DHCP client connected via a network cable. com IMAP Port. If you want to know more, the updated sections are 6. Simply download the What are parental controls?How to turn on parental controlsHow to change parental controls At Virgin Mobile we're dedicated to looking after our customers. If you see two software update options available, choose the one you want to install. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 1. The forum team are best placed to help further and issue has been. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. Re: Websafe settings won't save. 168. I have been trying to turn on child safe for the last few weeks, but just get the message. There you’ll find handy info on how to manage your O2 account and bills online, check your usage, make payments, unlock your device and more. 4. Parental controls block websites and applications that you think are unsuitable for your child. 168. Sign in . * Call costs may vary.